Privacy Policy

Drennan International Ltd, Bocardo Court, Temple Rd, Oxford, OX4 2EX.

Information Regarding our Data Storage and our Website


This privacy policy sets out how Drennan International Ltd (DIL) uses and protects any information that you give DIL when you use this website.

DIL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

DIL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect:

We collect information in two ways:-

  1. From retailers when an account is opened and a customer information form is completed.
  2. From the general public when they provide contact details on this website.

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as address, postcode and preferences
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping so that statements, invoices and other business correspondence can be communicated to our customers.
  • To carry out our obligations arising from any contracts entered into jointly.
  • We may periodically send promotional emails to the general public about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Dealing with entries into a competition.

We will hold your personal information on our systems for as long as necessary for the relevant activity.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

The ‘__cfduid’ cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

For more information visit: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do-

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.


Controlling your personal information

You may choose to restrict the collection or use of your personal information, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulations. If you would like a copy of the information held on you please write to Drennan International Ltd, Bocardo Court, Temple Rd, Oxford, OX4 2EX

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information.